How should the cushion cover be cleaned?  

 The soft synthetic velvet cover is easily cleaned by machine washing. Just take off the cover and give it a moderate cycle in the laundry with colors that match. Dry by air or use a low-heat tumble dryer. 

Is it possible to use this cushion to relieve back pain?  

Yes, by encouraging good posture and minimizing pressure points, the ergonomic design and memory foam structure offer support and aid in the relief of back pain. 

I’m on a flying trip; is this product still applicable?

Using our product on an airline is ideal. Its small size and U-shaped structure make it comfortable and supportive for extended flights, which reduces tiredness and discomfort. 

Is there too hard or too soft memory foam? 

 it’s made with comfort and support in consideration, with just the right amount of hardness and softness to make sitting comfortable.

Is it simple to carry the cushion around?  

This cushion is indeed small and lightweight, so you may carry it around easily. You can effortlessly bring your comfort buddy with you wherever you go, whether you’re working on a disk, travelling, or playing video games. 

Is there any shape retention in memory foam with time?

Yes, even after extended usage, the memory foam filling made entirely of polyurethane is intended to maintain its shape and offer reliable support. 

Is this cushion appropriate for all age groups? 

The cushion provides comfort and support for a range of seating needs, making it appropriate for users of all ages. 

How Do I Make a Custom Design Request?  
With Sliverback, we provide a fantastic, affordable choice for customized design work and projects! 
In order to do this, when viewing the images page, click the ‘Request modifications’ link in the lower right corner of the image to make a custom design proposal. By doing this, you will be sending your request to our staff, who will start to work on it right away. 

After placing an order, is it possible to change my delivery address? 

If you would want the product sent to a different address, please contact us at hello@standupstraight.co.uk Regarding whether or not it is possible, we will respond to you. 

Is it possible to receive the product early?  
The maximum limit is the expected delivery date of the products as stated on your order receipt. If you would like the product delivered earlier, you can request it for an additional cost. 

If there is a problem with my order what should I do? 

You can contact your customer support at hello@standupstraight.co.uk and the customer service team will assist you. 

Do You Offer any Guarantee? 

Yes, we offer a “results or full refund” warranty with our cushions, if you register within 28 days of purchase with proof of the invoice. You receive a complete refund. 

Do you Offer Any Discounts? 

There are always discounts and offers for every occasion just keep following the social media posts and stories.  

How Can I Track My order? 

You may simply follow the status with the tracking number provided, like on the tracking button and apply the tracking number and you can track your order till it arrives to your door step.