ABOUT US
silverback aims to provide high-quality items that improve daily comfort. We express pleasure in our culture. Our great journey began years ago, when we were dealing with severe pain in our backs and discovered that the available market treatments were insufficient. so, we decided to Commit to overcome this gap, we collaborated with industry professionals to conduct pain management studies. The collaboration led to the birth to SilverBack, which is currently a market leader in personal care and health products. Our huge product line, which includes a variety of options, is carefully constructed with quality materials and designed user-friendly to meet an extensive range of costumer demands.
Our Mission
SilverBack's mission is to provide comfort and ease discomfort while smoothly fitting into daily life; Either at work, at home, driving on the road, or on vacation, we try to be available to our clients, delivering effective and affordable treatments for their discomfort. Our flexible product development team is dedicated to continuous innovation, motivated by consumer feedback, in order to guarantee that our services improve in parallel with our customer needs.
OUR VISION
SilverBack’s vision aims to provide comfort in a world that is frequently uncomfortable. We want to raise the bar for pain treatment by generating new levels of quality and affordability in personal and medical products. Through our continuous commitment to innovation, excellence, and satisfaction with clients, we identify a future in which every individual may find peace and relaxation in our products, resulting in a more comfortable and fulfilling existence. At SilverBack, we are on a never-ending journey to guarantee your comfort.
Values & Principles
At SilverBack, our values are our compass. From innovation to integrity, we're dedicated to improving lives and building trust. Through design excellence, customer-centric service, affordability, and education, we strive to empower individuals while providing effective pain management solutions.
We are motivated by our passion to develop and create ideas that improve the daily lives of our clients. Our journey began with a personal conflict, which motivated us to rethink managing pain with modern technology. which is reflected in our everyday activities and work style.
We are proud of our in-house designers, who work constantly to develop our products. At SilverBack, design is more than simply appearances; it is also useful and efficient. We carefully create each product with scientific accuracy to provide maximum comfort and support for anyone struggling with back, head and neck, and joint discomfort.
We are committed to always pushing ourselves to develop; as Quality is the foundation of all we do. From the resources we obtain to the production process, we maintain the highest standards of excellence in order to provide products that always exceed expectations. Our ongoing commitment to quality guarantees that our clients are able to count on us.
We offer high-quality client service. When you contact us, you will never be directed to a chatbot. Clients are at the center of every single thing we do. We pay close attention to customer requirements, feedback, and concerns, working to constantly improve and modify our services and products in order so that they exceed their expectations. Our dedication to customer service continues beyond the sale or purchase, building long-term relationships based on confidence and fulfillment.
We consider that everyone should have access to an outstanding pain treatment choices. That is why we are devoted to providing affordable items without reducing quality. By making our products available to millions of people struggling with back, head and neck, and joint discomfort, we hope to improve people's lives throughout the world.
These are essential standards that define how we interact with clients, collaborators, and consumers. We believe in open communication, transparency, as well as responsibility in all parts of our business activities, which creates an environment of mutual respect and confidence.
In addition to offering options, we aim to provide individuals with the information and resources they need to properly manage their pain. Through educational activities as well as resources, we empower our client to make informed choices regarding their well-being and health, while supporting independence and self-care.